Welcome to iLC Store. Our aim is to offer you superior products and service. Here's a brief outline of our warranty and customer support policy:
2-Year Quality Warranty:
We offer a 2-year warranty for all our products. This warranty covers any quality defects or malfunctions that occur with normal use of the product. However, this warranty does not cover any damages or malfunctions caused by misuse, accidents, unauthorized modifications or repairs, or natural disasters.
12-Hour Customer Support:
Our customer support team is available each day. You can reach out to us with any questions, concerns, or if you require assistance with something. Our goal is to respond to your message within 12 hours of receiving it during our working hours.
Additional Warranty Policy:
Besides our 2-year warranty, we also offer an additional warranty policy. You can purchase this additional warranty at the time of buying a product. The additional warranty extends the coverage and services under our standard 2-year warranty. More details about our additional warranty policy will be provided at the time of purchase or upon request.
Please take the time to read and understand these policies before making a purchase. If you have any questions about our warranty policies, do not hesitate to contact us. We promise to address your concerns as quickly as possible and strive to provide excellent after-sales service. Thank you for choosing iLC Store. We look forward to offering you a satisfying shopping experience.
