At iLC, we strive to provide a smooth and efficient shipping experience for our valued customers. This shipping policy outlines important information regarding our shipping procedures, delivery options, and any associated fees or restrictions.
Order Processing Time: Once your order is placed, please allow 2 business days for order processing and packaging before it is shipped. Business days exclude weekends and holidays. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Time: The shipping time will vary depending on the selected shipping method and your location. Estimated delivery times will be provided during the checkout process. Please note that these are approximate times and may be subject to unexpected delays due to factors beyond our control, such as weather conditions or carrier disruptions.
Shipping Fees: Free shipping fee.
International Shipping: We do not support the international shipping currency.
Shipping Restrictions: Certain products may have shipping restrictions due to their nature, hazardous materials, or local regulations. If any products in your order are subject to shipping restrictions, we will notify you and make necessary arrangements to comply with the regulations.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment through the carrier's website or our order tracking page.
Delivery Issues: In the event of any delivery issues, such as non-delivery or damaged items, please contact our customer support team within 14 days of the expected delivery date. We will investigate the matter and work towards a satisfactory resolution.
Please note that this shipping policy is subject to change without prior notice. Any updates or modifications will be reflected on our website.
If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to help!
